At IPTV4KSMART.COM, we strive to provide the best IPTV service to our customers. However, we understand that there may be instances where refunds or returns are required. This policy outlines the terms and conditions for refunds and returns.

Refund Policy

  1. 7-Day Money-Back Guarantee

    • We offer a 7-day money-back guarantee on all subscriptions.
    • If you are not satisfied with the service during the first seven days, you may request a refund by contacting our support team at contact@iptv4ksmart.com.

  2. Eligibility for Refund

    • Refunds are only applicable within the first 7 days of purchase.
    • Refund requests must include proof of payment and a clear explanation of the issue experienced.
    • Refunds will not be granted for issues caused by:
      • Poor or insufficient internet connectivity.
      • Device incompatibility that is not listed on our recommended devices.
      • User mishandling or incorrect installation of applications.

  3. Non-Refundable Items

    • Purchases made after the 7-day money-back period are non-refundable.
    • One-time payments for setup fees or custom services are non-refundable.

  4. Refund Processing

    • Approved refunds will be processed within 7-14 business days.
    • Refunds will be issued to the original payment method used at the time of purchase.

Returns Policy

Since our services are entirely digital, there are no physical items to return. If you encounter issues with the IPTV service, please contact us for troubleshooting and assistance.

Contact for Refunds and Returns

For refund or support inquiries, contact us via:

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